Privacy Policy

Last updated: November 28, 2025

PlanBB Dev Team ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use PlanBB (the "Service").

1. Information We Collect

1.1 Information You Provide

  • Email Address: We collect your email address when you sign up for an account. This is the only personal information required to use our Service.
  • User Content: Any projects, tasks, cards, or other content you create within PlanBB.
  • Payment Information: When you purchase credits, payment is processed by Stripe. We do not store your credit card details.

1.2 Information Collected Automatically

  • Log Data: Basic server logs including IP address, browser type, and access times for security and debugging purposes.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service
  • Authenticate your account via email-based login
  • Process payments and manage your credit balance
  • Send important service-related communications
  • Respond to your inquiries and support requests

3. Data Storage and Security

Your data is stored on Cloudflare's infrastructure. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Third-Party Services

We use the following third-party services:

  • Cloudflare: Hosting and content delivery
  • Stripe: Payment processing
  • Brevo: Transactional email delivery

These services have their own privacy policies, and we encourage you to review them.

5. Cookies

PlanBB does not use cookies for tracking or advertising purposes. We may use essential cookies or local storage solely to maintain your session and preferences.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and data
  • Export your data in a portable format

To exercise these rights, please contact us.

8. Children's Privacy

PlanBB is available to users of all ages. However, if you are under 13, we encourage you to use the Service with parental guidance. We do not knowingly collect personal information from children under 13 without parental consent.

9. International Data Transfers

PlanBB Dev Team is based in Toronto, Canada. Your data may be processed and stored in various locations through our service providers (Cloudflare). By using the Service, you consent to the transfer of your information to these locations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

PlanBB Dev Team

Toronto, Ontario, Canada

Contact Us